Terms & Conditions

Terms & Conditions

General Terms & Conditions of Booking

1. Check-in is from 3pm to 10pm
2. Check-out is from 8am to 11am

3. Breakfast is served between 8am and 10am

4. Dinner is served between 7pm and 9pm (reservations required)
5. If you have any dietary requirements, please try to inform us at the time of booking

6. The entire hotel is non-smoking including all decking and other communal external areas
7. We do not allow pets at the hotel, in the car park or in the grounds
8. We require a 10% non-refundable deposit to be paid at time of booking

9. The balance is payable no later than 30 days prior to stay

10. Cancellations made 30 days or more before arrival date – deposit not refundable
11. Cancellations made less than 30 days before arrival date and ‘no-shows’ – the full cost of stay will be charged

(Note: This includes weather related cancellations – we recommend that guests take out adequate travel insurance to cover unforeseen circumstances)
12. For details of how we store and use your personal data, please refer to our Privacy Policy on our website

Gift Voucher Terms & Conditions

1. Vouchers must be redeemed no later than the Expiry Date on the voucher
2. You should mention your Voucher Number and voucher Issue Date when making your reservation
3. Vouchers should be presented upon check-in
4. Vouchers are not replaceable or refundable if lost
5. Vouchers can be redeemed on any day but this is subject to availability

(Note: One night stays may not be available on a Saturday night)
6. The General Terms & Conditions of Booking also apply

If there is anything else we can help with please do not hesitate to get in touch.